Chronic Illness Support Services

Chronic Illness Is a Long Game. You Shouldn't Have to Play It Alone.

Chronic illness doesn't go away. Whether it's diabetes, arthritis, heart disease, fibromyalgia, long COVID, asthma or another ongoing condition, it needs steady care and a care team that works together. Ellipses provides the coordination, resources and support that make living with chronic illness more manageable.

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The Chronic Illness Dilemma

Chronic illness is the leading cause of death globally. The support system hasn't caught up.

75%
Chronic diseases caused at least 43 million deaths in 2021, about 75% of deaths worldwide not related to the pandemic (World Health Organization, 2025). More people now live with several chronic conditions at once. But most health systems are still built to treat one problem at a time. Patients are left to coordinate their own providers, manage their own medicines and find their own support groups. That can't work for long.
The Gap You Feel
The Ellipses Bridge
The Coordination Gap

"I have four different providers and none of them talk to each other. No one is looking at the whole picture."

Care Coordination

We are the main point of contact for all of your providers. We keep treatments lined up and help your care team truly work together.

The Isolation Gap

"People around me don't understand what living with chronic illness actually costs. I feel completely alone in this."

Support Groups and Community Connection

We connect people to online and in-person support groups where they can share with others who understand. Support groups help people feel less alone and more confident handling their health.

The System Gap

"I keep getting dismissed. My symptoms are real, but the system keeps treating me like I'm overreacting."

Advocacy and Benefits Navigation

We help record your symptoms and speak up for the support and financial help you qualify for. We keep going when the system pushes back.

Illustration: the kinds of things families tell us. Not quotes from specific clients.

Your Path Through Chronic Illness

Chronic illness doesn't follow one set path. Our support is built around the stages most people go through. It's not about the disease. It's about the experience of living with it.

1

Newly Diagnosed or Newly Overwhelmed

Diagnosis Clarity and Care Team Coordination

Some chronic illnesses, like fibromyalgia, long COVID and rare diseases, often take years to diagnose correctly. We help people connect with the right specialists and speak up to make sure the full picture is known before a care plan is built. We also connect people with proven self-management programs and education that build confidence and ease worry.

Plan · Heal
2

Active Management Phase

Managing Multiple Conditions and Mental Health

Living with several chronic conditions gets complicated fast. Treatments and medicines can affect each other, and providers may give conflicting advice. We coordinate the whole care team to keep everything lined up. We also connect people with licensed mental health professionals who use methods like cognitive behavioral therapy to help with chronic pain, depression and anxiety. And we connect people to free support groups, online and in person, for diabetes, arthritis, heart disease, asthma, high blood pressure and fibromyalgia.

Plan · Grow · Heal
3

Flare, Progression, or Crisis

Flare Response, Financial Assistance, and Caregiver Support

When a condition gets worse or a big flare-up disrupts daily life, we help you ask for changes to your care plan, put those changes in place and coordinate how providers respond. We also help people apply for financial help, including the PAN Foundation and disease-specific nonprofits, to cover the costs of ongoing treatment and medicine. Parents, spouses and other family members caring for a loved one with chronic illness carry real weight too. We connect caregivers with support groups and counseling so they can keep going.

Plan · Heal

An Integrated Approach to Chronic Illness Support

Care coordination, mental health support and chronic illness support, all working together.

Chronic Illness Care Coordination

Chronic illness care involves many providers, medicines and insurance companies, and no one coordinates them for you. We are your main point of contact. We keep providers lined up and connect you with programs most people never find, like the Center for Chronic Illness, NCOA self-management programs and condition-specific resources, so you don't have to manage it all alone.

Plan

Mental Health and Caregiver Support

Living with chronic illness increases the risk of depression and anxiety. Caregivers supporting loved ones face their own health risks. We connect both with licensed mental health professionals, peer support groups, and the resources that make this work sustainable over time.

Heal

Local Resources. Nationwide Reach.

The Triangle's chronic illness care network, and the programs most people never find.

The Research Triangle has strong specialists, chronic disease programs and support groups for many conditions. We help you connect with providers at the hospital you choose, close to home or at a center such as Duke Health or UNC Health, and with local programs that offer education, peer support and financial help. For people outside the Triangle, we work virtually and nationwide.

Specialist Access

Help connecting with specialists for many chronic conditions wherever you get care, close to home or at a center such as Duke Health or UNC Health, with help preparing for and coordinating appointments.

Regional Support Groups and Programs

Direct access to local support groups and chronic disease self-management programs in the Raleigh area, for diabetes, arthritis, heart disease, asthma, fibromyalgia and more.

Ellipses Care Network is not affiliated with Duke Health or UNC Health.

Why Ellipses?

01

We Look at the Whole Picture

Most providers handle one condition. We handle the whole picture, including how your conditions affect each other and what the system keeps missing.

02

We Advocate When the System Pushes Back

Chronic illness is often brushed off. We record symptoms, speak up and push for the support people deserve, especially for conditions like fibromyalgia, long COVID and rare diseases, which are brushed off most often.

03

We Know the Resources

Support groups, self-management programs, financial assistance, community resources. Most people never find these until crisis. We know where they are and how to access them.

04

We Stay

Chronic illness doesn't end. Our support can continue as long as you need it.

Resources for People Living With Chronic Illness

A starting point, not a substitute for real support.

Center for Chronic Illness

Support groups, education and resources for people living with chronic illness and their caregivers. Groups are free, online and in person.

centerforchronicillness.org

NCOA: Chronic Disease Self-Management Programs

Proven self-management programs for adults with chronic conditions like diabetes, arthritis, heart disease and high blood pressure. They teach skills for managing medicines, tracking symptoms and talking with providers.

ncoa.org/chronic-disease-self-management

PAN Foundation

Financial help for underinsured patients with chronic and life-threatening illness. It covers out-of-pocket costs for medicines and treatment. Eligibility is based on income and diagnosis.

panfoundation.org

Mental Health America: Chronic Illness Resources

Resources for the mental health side of chronic illness, including depression, anxiety and chronic pain. Includes screening tools and connections to licensed mental health professionals.

mhanational.org/chronic-illness

Chronic Illness Support: Common Questions

Chronic illness support covers what people with ongoing health problems really need: care coordination, support groups, counseling, help finding financial aid and someone to speak up when the system doesn't respond. It's not one service. It's whatever your situation calls for.

Yes. Support groups exist for many chronic conditions and are usually free. Groups meet online and in person. The Center for Chronic Illness and condition-specific groups keep lists, and we help people find and join the right group for their condition.

Living with several chronic conditions means working with several providers and treatment plans that may conflict. Care coordination brings it all together: keeping providers lined up, spotting conflicts between treatments and making sure your plan covers your whole health.

Financial help is available through the PAN Foundation, disease-specific nonprofits and government programs. Who qualifies depends on the condition, income and insurance. We help people find what's available and walk them through applying.

You Deserve Support That Keeps Up With Your Condition.

People living with chronic illness, and the families supporting them, are often managing far more than anyone around them realizes. The system wasn't built for this. We were.

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Serving people living with chronic illness and their families from Wake Forest, NC, by phone and video, nationwide.