Website Privacy Policy

How Ellipses collects, uses, and protects your information

Overview

This policy explains how Ellipses Care Network ("Ellipses," "we") collects, uses, and protects information when you visit ellipsescare.com.

What We Collect

Information you give us: your name, email, phone number, and message when you submit a contact or consult request.
Information collected automatically: IP address, browser and device type, pages visited, and how you arrived at our site, collected through cookies and similar tools.

Analytics and Advertising

We use Google Analytics and Google Tag Manager to understand how visitors use our site. We use Google Ads conversion measurement to learn whether our ads lead to consult requests. These tools may set cookies and share limited data with Google. We do not send health information, form answers, or the content of your messages to Google, Microsoft or other advertisers.

We also use Microsoft Clarity to see how visitors move through our pages, such as clicks, scrolling and which sections people read. Clarity creates heatmaps and session replays, and it is set to mask the text you type. Our consult request form runs on a separate secure system, and Clarity cannot see what you enter there. Microsoft processes this data under the Microsoft Privacy Statement.

You can limit this tracking with your browser's cookie settings, Google's Ad Settings, or the Google Analytics Opt-out Browser Add-on.

Health Information

Our consult request form asks a few questions about your situation, such as the conditions your family is navigating. Your answers go to our secure, HIPAA-compliant system and are covered by our HIPAA Notice of Privacy Practices. Clinical records are kept in our secure client portal.

How We Use Information

To respond to your request, schedule your free assessment, improve our website, and measure our marketing. We do not sell your personal information.

Your Choices

Access: Ask what personal information we hold about you.
Correct or delete: Ask us to correct or delete it.
Opt out: Opt out of marketing from us at any time.

To make a request, email info@ellipsescare.com.

Security

We use industry-standard safeguards to protect your information, but no internet transmission is completely secure.

Changes

We may update this policy and will post the new date below.

Last Updated: October 2026
Ellipses Care Network | Wake Forest, NC