When someone you love is sick or hurt, there is too much to keep track of. Doctors, bills, forms, schedules. We help you sort it out. Here is what working with us looks like.
Book a free 15-minute callIn most cases, we can begin within 24 hours.
Two terms you will hear us use.
The person who needs care.
The caregiver who works with us as our main contact. Often a spouse, adult child or parent.
Managing your own care? Then you are both our Care Partner and our Care Recipient.
Every family's situation is different. The path to a clear plan is the same.
You fill out a short form and pick a time. A care advisor meets with you by video on Microsoft Teams. You tell us what is going on. We listen and answer your questions. There is no cost and no pressure.
After your call, you choose the plan that fits your family. Every plan includes the Domain Assessment and a written Care Map.
A one-time plan: your Domain Assessment and a written Care Map.
Monthly check-ins and research to help you carry out your Care Map. Starts after the Care Roadmap.
Everything in the Care Roadmap, plus a coordinator who works directly with your providers, handles scheduling, and meets with you each month.
Everything in Coordinated Care Management, plus no cap on services, meetings with your providers, crisis planning and attorney collaboration.
Your plan starts with a first session with your care coordinator. Together, we complete our Domain Assessment. It looks at nine key areas of life. Each area gets a score. Together, the scores show how complex your situation is and where help is needed most.
Illustration only. Your care coordinator walks through each area with you.
Next, we build your Care Map. It is your family's plan in writing, and you can view it anytime in your secure client portal.
Illustration only. Every family's Care Map is written for them.
Families' needs change, and your plan can too. You can upgrade or downgrade to any plan at any time with 30 days' notice. We check your Domain Assessment again over time to see what has changed.
Monthly plans come together in one bill. We are self-pay, so your care is not rushed or limited by insurance rules. There are no long-term contracts and no hidden fees.
What's included depends on the plan you choose.
No. There are no long-term contracts. You can stop service at any time with 30 days' notice.
Yes. You can upgrade or downgrade to any plan as your family's needs change, with 30 days' notice.
We are self-pay. We can give you a good-faith estimate before you start.
A care advisor from our team.
Our office is in Wake Forest, North Carolina. We help families by video and phone across the country. Therapy is available to people living in North Carolina.
Start with a free 15-minute call. There is no cost and no pressure.
Book a free 15-minute callOr call (984) 362-8904
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