A caregiver pausing with a notebook at a quiet moment

A map for the road you didn't choose.

Concierge Care Coordination for serious injury, illness and aging. We help families make sense of hard moments and map out what comes next.

What's your caregiver role?

Which one sounds like you?

Care for yourself

Someone to talk to who takes the paperwork off your plate. We speak up for you with providers, handle the logistics and understand your situation well enough to connect you with others who've been there. Ellipses helps you focus on what matters and plans ahead with you.

Objective: A clear plan for your health and your daily life.
How it works → Book a free call
Partner

Someone to talk to who takes the paperwork off your plate. We speak up for you with providers, handle the logistics and connect you with others who get it. Ellipses helps protect your bond, make your time together count and prepare you for what's ahead.

Objective: Maintain your connection and their dignity.
For spouses & partners → Book a free call
Adult child

Someone to talk to who takes the paperwork off your plate. We speak up for you with providers, handle the logistics and help you balance your parent's care with your own job, kids and life. Ellipses helps set goals you can reach and works through the long-term insurance and money planning most families haven't faced before.

Objective: Let your parents age with dignity while you stay focused on your own life.
For adult children → Book a free call
Parent

Someone to talk to who takes the paperwork off your plate. We speak up for you with providers, handle the logistics and take the lead so you can breathe. Ellipses helps protect your family's emotional health, finds the resources you need and helps your time with your child be about connection, not logistics.

Objective: Take the logistical pressure away so you can reconnect with your child.
For parents → Book a free call
How it works

Mapping out what comes next, in three moves.

1
Assessment

We map the whole situation.

We look at the full picture: medical, legal, money and day-to-day needs. Then we score how complex things really are, so details are easier to keep track of.

2
Your Care Map

You get a written plan.

A clear Care Map with checklists for this week, this month, and the next 3 months, plus a sorted list of resources. It's your family's plan. You decide who sees it, including your providers and your lawyer.

3
Ongoing partnership

We stay, if you want us to.

We can help you put the roadmap into action, or coordinate every provider for you. Our support changes as your needs change, on your schedule.

Why Ellipses?

When a family faces a new diagnosis or a hospital stay, we help them sort out what's weighing on them most, what's working, and what they need. Then we map out a clear plan for what comes next. A new diagnosis or serious injury affects everyone, not just the person getting care.

What is Concierge Care Coordination?

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Care coordination is how we put your plan into action. It takes the paperwork and logistics off your shoulders, so you can focus on making memories.

You have one point of contact and a consolidated monthly bill. Our services include:

  • Care Mapping: Creating your Care Map, a long-term guiding document.
  • Resource Mapping: Identifying needs, costs, and feasibility.
  • Resource Navigation: Scheduling and paperwork.
  • Connects and Manages: Any other support your family may need
  • Care Team Lead: Communicating with multiple providers.
  • Advocacy: Advocating for your family’s specific needs.
  • Community Integration: Building natural supports.
  • Crisis Prevention: Setting up proactive crisis plans.
  • Ongoing Evaluation: Reviewing provider quality.
  • Consolidated Billing: Combining all services into one bill.

What is the Domain Assessment?

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It's how every plan starts. In your first session, your care coordinator goes through nine areas of your family's life with you. The areas are built on the social determinants of health: the everyday conditions where people live, work, and age that shape health and well-being.

Each area gets a score. Together, the scores show how complex your situation is and where help is needed most. The nine areas:

  • Medical care & rehab
  • Daily living & mobility
  • Memory, thinking & behavior
  • Emotional & mental health
  • Caregiver support
  • Money & insurance
  • Legal planning & decisions
  • Home safety
  • Social life & community

On our monthly plans, we re-evaluate your Domain Assessment and Care Map every 90 days to make sure you're getting the right care for this exact moment in your life.

See how the Domain Assessment works

What is a Care Map?

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Your Care Map is your family's plan in writing. It's built from your Domain Assessment and spells out what is in place, what is missing, and what to do next.

Every plan includes a Care Map. It gives you:

  • Priorities: Recommended next steps, in order.
  • Checklists: Interactive check boxes for what to do this week, this month, and over the next 3 months. You and your care coordinator check items off together.
  • Resources: A list sorted by category.
  • Anytime access: View it in your secure client portal.
  • Updates: On our monthly plans, we re-evaluate your Domain Assessment and Care Map every 90 days, so your care fits this exact moment in your life.

See how the Care Map works

How Do We Get Started?

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It starts with a conversation. We begin with a free assessment: a 15-minute call to understand your family’s unique dynamics, challenges, and goals.

Then we build a plan made for you, with the right mix of therapy, coordination and coaching for your situation.

Book a free 15-minute call

5-Star Google Reviews

"My sons (sic) TBI was a big blow, both to him and to our family in trying to get him help. This organization helped him to get across the finish line with establishing getting benefits from the VA, with getting him into treatment programs, with helping me establish guardianship for my son"

GK ★★★★★

"Since connecting with us, they have offered and managed many services and activities for my son. They not only care for him directly, but supports (sic) me as a caregiver by offering virtual activities which relieve stress and build relationships with others."

PN ★★★★★

"I have been with them for over 10 yrs and in that time they have adjusted to my changing needsThey support my caregiver and are always asking what they can do for both of us. It is a blessing to have an organization willing to (sic) to adapt and adjust to make your life whole."

KC ★★★★★

"My sons (sic) TBI was a big blow, both to him and to our family in trying to get him help. This organization helped him to get across the finish line with establishing getting benefits from the VA, with getting him into treatment programs, with helping me establish guardianship for my son"

GK ★★★★★

"Since connecting with us, they have offered and managed many services and activities for my son. They not only care for him directly, but supports (sic) me as a caregiver by offering virtual activities which relieve stress and build relationships with others."

PN ★★★★★

"I have been with them for over 10 yrs and in that time they have adjusted to my changing needsThey support my caregiver and are always asking what they can do for both of us. It is a blessing to have an organization willing to (sic) to adapt and adjust to make your life whole."

KC ★★★★★
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Would Recommend Us

Why is the Cost of Care
OUT OF POCKET?

Private pay means our time with your family isn't limited by insurance rules.

You're already fighting for your family's health. You shouldn't have to fight a claims department for the support you need. Insurance often limits your progress and sets your path by a policy, not by your goals.

We chose a self-pay model to protect the quality of your care. By removing the "middleman," no insurance company sets limits on your sessions or how long they last. We work directly for you, providing the high-touch, concierge care your entire family deserves.

View Transparent Pricing
No hidden fees No surprise bills No contracts

The Families We Serve

Expert help through life's hardest medical and emotional changes.

Helping families work through trauma and keep moving forward after a life-changing injury.
  • Traumatic Brain Injury (TBI)
  • Spinal Cord Injury (SCI)
  • Amputation & Severe Burns
  • PTSD & Complex Pain
  • Concussion / Post-Concussive Syndrome
  • and more
Long-term therapy, coordination and support to help you manage and grow through a complex diagnosis.
  • Multiple Sclerosis & Parkinson’s
  • Epilepsy & Cerebral Palsy
  • Autism (ASD) & IDD
  • Lupus & Fibromyalgia
  • Diabetes, COPD & Heart Failure
  • and more
Protecting dignity and comfort, and easing the practical and emotional weight of end-of-life care.
  • Advanced-stage Cancer
  • ALS (Lou Gehrig’s Disease)
  • Advanced Alzheimer’s & Dementia
  • Huntington’s Disease
  • End-stage Renal or Liver Disease
  • and more